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Licking Memorial Health Professionals Patient Portal Terms & Conditions

The Secure.LMHealth.org Patient Portal is an optional online service provided by Licking Memorial Health Professionals  (LMHP) to help you, as the patient, achieve personalized health care.



Purpose of Secure.LMHealth.org

The purpose of the Secure.LMHealth.org Patient Portal is to provide you with another option to access your medical information. Medical Information includes access to selected portions of your medical records such as: basic laboratory results, , patient health summaries, visit history, and requested appointments. Access may also include treatment for physical and mental health illness, alcohol/drug abuse, and/or HIV/AIDS (confidential) test results or diagnoses, if applicable. Use of the Secure.LMHealth.org Patient Portal is not a substitute for traditional medical advice, consultation, diagnosis or treatment.


Terms of Use

By using the Secure.LMHealth.org Patient Portal, you agree to use it in accordance with this document and the applicable policies of LMHP. You understand that LMHP does not condition any of your health treatment, payment or other services on whether enrollment in the Patient Portal has occurred. You understand that once information has been disclosed and/or downloaded, the information may potentially be re-disclosed and may not be covered under privacy protections. You understand if you download your health information to a computer or other electronic device, you are solely responsible to protect this information. You agree that LMHP reserves the right to change, suspend, or terminate your authorized access at our discretion. The Terms of Use may also change without notice. Your use of the new or modified Terms of Use means that you accept them. You agree to use the Secure.LMHealth.org Patient Portal appropriately and as it is intended. The Secure.LMHealth.org Patient Portal is provided for your convenience and its availability is not an entitlement, right or privilege. You may discontinue your Patient Portal access as a patient, as a proxy, and/or discontinue your proxy’s access by providing written notification to your LMHP physician office(s) requesting that access be terminated.


Content of Secure.LMHealth.org Patient Portal

You and your healthcare providers control the content of, and are responsible for, the information sent to the Secure.LMHealth.org Patient Portal. Information supplied to the Secure.LMHealth.org Patient Portal by you and the health care providers is entered into your medical record and may be used or shared with individuals as described by the Joint Notice of Privacy Practices, and federal and state law or policy. The information in the Secure.LMHealth.org Patient Portal may contain sensitive information and you should take precautions to protect the confidentiality of the information. For full access to the secure.LMHealth.org Patient Portal features and information, please access the web-based application via the LMHS website.



If desired, you may grant Proxy access to someone with legal guardianship or with other appropriate court documentation   using the Secure.LMHealth.org Patient Portal. You understand and acknowledge that Proxy access may include your treatment for physical and mental health illness, alcohol/drug abuse, and/or HIV/AIDS (confidential) test results or diagnoses, if applicable. Proxy access will also allow your designated person(s) to update/modify your patient profile information, including email address. Proxy access may be granted by signing an Authorization for Patient Portal Access form. You understand that this form does not authorize the release of patient records to the designated proxy by other means or methods. Proxy access may be cancelled at any time by sending written notification with a signature to your LMHP physician office(s) . Self-enrollment for a proxy is not available at this time.


Authorization for Minors

Minors under the age of 18 require an assigned Proxy to gain access to their medical record information. Ohio State law mandates that the LMHP Patient Portal Proxy access automatically expire for minor children at the age of 18, unless otherwise revoked in the event of a minor emancipation. Should Proxy expiration occur, adults 18 and older will be responsible for signing a new Authorization for Patient Portal Access form.  


Prohibited Activities

You may not transmit any information or message that contains unlawful, threatening, fraudulent, libelous, defamatory, obscene or abusive information or language.   The Secure.LMHealth.org Patient Portal may not be used for any illegal or unethical activities. Hacking, attempted access or other forms of inappropriate access or attempted access to unauthorized areas or information on this site will lead to termination of use and potential legal prosecution.



All communications between you and LMHP while using the Secure.LMHealth.org Patient Portal are carried over a secure, encrypted connection. You agree to keep your password confidential and maintain adequate security on your computer and network.   Licking Memorial Health Professionals does not assume any risk for, nor is it responsible for, damages that may arise as a result of misuse or sharing of passwords by you, or from the lack of appropriate security associated with your computers, including the browser settings. Entries into the Secure.LMHealth.org Patient Portal are tracked by computer audit.


Email Notifications

You may receive e-mail messages to your personal/home e-mail account advising you that new information has been added to your Secure.LMHealth.org account. Please note that any person with access to your personal/home e-mails will be able to see these notifications.


Termination of Service

Your access to the Secure.LMHealth.org Patient Portal continues from the date of activation until deactivated by LMHS or by you. LMHS reserves the right to terminate or restrict your ability to use all or part of the Secure.LMHealth.org Patient Portal for misuse, abuse, inactivity or for clinical reasons as determined at the sole discretion of LMHS.   If LMHS terminates or restricts your access, then you will be notified via e-mail and U.S. Postal Service. At any time, you may terminate your use (or your Proxy’s use) of the Secure.LMHealth.org Patient Portal by providing written notification to LMHP physician office(s).    



LMHS and its affiliates, suppliers, and other third parties mentioned on this site are neither responsible nor liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other damages (including without limitation, those resulting from lost profits, lost data, or business interruption) arising out of or relating in any way to the site, site-related services and products, content or information contained within the site, and/or any hyperlinked website, whether based on warranty, contract, tort, or any other legal theory and whether or not advised of the possibility of such damages including but not limited to unintended exposure of personal health information.   Your sole remedy for dissatisfaction with the site, site-related services, and/or hyperlinked websites is to stop using the site and/or services.   Applicable law may not allow the exclusion or limitation or consequential damages, so the above limitation may not apply to you. You agree to defend, indemnify and hold LMHS harmless from and against any claims, actions, judgment and settlements, including attorney fees that arise from your misuse of the Secure.LMHealth.org Patient Portal. By using this service, you understand and acknowledge that the service and any content or information provided on or by the service is provided on an "AS IS" basis. LMHS does not make any warranties, express or implied, including warranties of merchantability or fitness for a particular purpose, nor are they responsible for any action taken by you in reliance upon the information provided through this service. The laws of the State of Ohio govern these Terms of Use. If any Secure.LMHealth.org Patient Portal records are covered by 42 CFR Part 2, then the following applies: This information has been disclosed to you from records protected by Federal Confidentiality Rules. The Federal Rules prohibit you from making any further disclosure of this information unless further disclosure is expressly permitted by the written consent of the person to whom it pertains or as otherwise permitted by 42 CFR Part 2. A general authorization for the release of medical or other information is not sufficient for this purpose. The Federal Rules restrict any use of information to criminally investigate or prosecute any alcohol or drug abuse client.